Responsible Gaming at gdb99 — We Put Players First
gdb99 believes that gaming should always be a safe, enjoyable, and controlled activity. Our responsible gaming framework gives every registered player in Bangladesh the tools, information, and support needed to stay in control — from daily deposit limits and session reminders to full self-exclusion. Your wellbeing matters more than any bet.
Our Responsible Gaming Commitments
gdb99 takes a structured, multi-layered approach to responsible gaming. These six commitments underpin everything we do to protect players across Bangladesh.
Strict 21+ Age Policy
gdb99 enforces a minimum age of 21 for all registered players. Age verification is conducted during KYC review before any withdrawal is processed. Any account found to belong to a person under 21 is closed immediately and remaining balances forfeited in accordance with our Terms & Conditions.
Flexible Deposit Limits
Players can set daily, weekly, or monthly deposit limits directly from their gdb99 account settings. Limits take effect immediately once activated. If you choose to increase a limit, a mandatory 7-day cooling-off period applies — giving you time to reconsider before higher spending becomes possible.
Session Time Reminders
gdb99 allows you to set session time reminders that alert you after a defined period of continuous play. When your chosen session limit is reached, you will receive a clear on-screen notification. Taking regular breaks is one of the most effective ways to keep gaming enjoyable and within healthy boundaries.
Self-Exclusion Tools
If you feel that gaming is becoming a problem, gdb99 offers self-exclusion periods of 1 month, 3 months, 6 months, 12 months, or permanent closure. During a self-exclusion period your account is locked, all marketing communications are suspended, and you cannot register a new account with the same details.
Cool-Down Time-Out
Need a short break without committing to full self-exclusion? gdb99's cool-down feature allows you to pause your account for 24 hours, 48 hours, or 7 days. Your account is suspended for the duration chosen and cannot be reactivated early. All pending withdrawals are still processed normally during a cool-down period.
Reality Check & Activity Reports
gdb99 provides full account activity reports showing your deposit history, withdrawal history, net gaming totals, and session durations over any selected period. Reviewing your actual activity data regularly is an important part of staying in control of how much time and money you spend on the platform.
How to Activate Your Safety Tools
All responsible gaming tools on gdb99 are available directly inside your account settings — no need to contact support to apply most limits. Here is how to get started.
Log In to Your gdb99 Account
Visit the gdb99 Login page and enter your username and password to access your account dashboard.
Navigate to Account Settings
From your dashboard, select "Account Settings" then choose the "Responsible Gaming" tab from the settings menu.
Choose Your Preferred Tool
Select from deposit limits, session reminders, cool-down time-out, or self-exclusion. Each tool has a clear description and activation steps.
Set Parameters and Confirm
Enter your chosen limit amount or time period. Confirm the selection. Restrictions take effect immediately — no processing delay applies to tightening controls.
Contact Support if You Need Help
If you need assistance activating any responsible gaming tool, or if you wish to apply a self-exclusion immediately, contact the gdb99 support team. Our English-speaking agents are available 24/7.
Recognising Problem Gambling
Problem gambling can affect anyone. The warning signs below are recognised indicators that gaming may have moved beyond entertainment and become a source of harm. If several of these apply to you, we encourage you to use gdb99's self-exclusion tool and contact our support team.
Warning Signs to Watch For
- Spending more money on gaming than you can comfortably afford to lose
- Borrowing money from friends, family, or financial institutions to fund gaming
- Chasing losses by placing further bets in an attempt to recover what was lost
- Feeling anxious, irritable, or restless when you are unable to play
- Neglecting work, study, family responsibilities, or social commitments due to gaming
- Lying to people close to you about how much time or money you spend gaming
- Using gaming as a way to cope with stress, anxiety, depression, or personal problems
- Spending significantly more time gaming than you originally intended on a regular basis
- Feeling unable to stop or reduce gaming despite wanting to do so
- Thinking about gambling constantly, including when occupied with other daily activities
gdb99 is Strictly for Adults Aged 21 and Above
The gdb99 platform is available exclusively to players who are aged 21 years or older at the time of registration. This is not merely a guideline — it is a strict requirement that is actively enforced. Every player who registers a gdb99 account is required to pass a KYC (Know Your Customer) identity verification process before they are permitted to make their first withdrawal.
Age verification requires submission of a valid government-issued photo ID — typically a Bangladesh National Identity Card (NID) or passport — which confirms both the player's identity and date of birth. Accounts where the verified age is found to be below 21 are closed immediately and any balance is forfeited in line with our Terms & Conditions and applicable regulations.
If you are a parent or guardian in Bangladesh and you believe a minor may have accessed the gdb99 platform, please contact our support team immediately at [email protected] (plain text — not a clickable link). We will investigate and act promptly. We also recommend using device-level parental controls to prevent underage access to online gaming platforms.
Your gdb99 Responsible Gaming Toolkit
Every tool in the gdb99 responsible gaming toolkit is designed to give you genuine, meaningful control over your gaming activity. Here is a detailed look at what each tool does.
Deposit Limits
Set a maximum amount you can deposit per day, per week, or per month. Once the limit is reached, further deposits are blocked until the period resets. Reducing a limit takes effect immediately. Increasing a limit requires a 7-day waiting period.
Loss Limits
Set a cap on your net losses per day, week, or month. When your loss limit is reached, your account is restricted from placing further bets until the period resets. This tool is particularly useful for players who want a hard financial ceiling on how much they can lose.
Cool-Down / Time-Out
Pause your account for a short defined period: 24 hours, 48 hours, or 7 days. Your account is fully suspended during this window. No new deposits or bets can be placed. Pending withdrawals continue to be processed normally. The time-out cannot be cancelled early once activated.
Self-Exclusion
Request a formal self-exclusion for 1, 3, 6, or 12 months, or permanent account closure. During self-exclusion, your account is locked, all marketing emails are suppressed, and attempts to register a new account using the same personal details will be blocked. Contact support to apply permanent exclusion.
What Is Responsible Gaming?
Responsible gaming means approaching online casino play and sports betting as a form of entertainment — with a defined budget, a clear time limit, and the understanding that losses are a normal part of the experience. At gdb99, we define responsible gaming as any approach to play in which the player retains full control over their spending, time, and emotional state at all times.
For the vast majority of players across Dhaka, Chittagong, Sylhet, Khulna, and the rest of Bangladesh who enjoy gdb99, gaming remains a recreational activity that adds excitement to watching cricket matches, exploring slots, or playing live casino games. Our responsible gaming programme exists to support that majority while providing a genuine safety net for anyone who needs it.
Practical Tips for Keeping Gaming Enjoyable
The following practical guidelines are recommended by gdb99 for all registered players as part of a healthy approach to online gaming:
Set a budget before you play. Decide in advance how much money you are comfortable spending in a given session or week. Use gdb99's deposit limit feature to enforce that budget automatically — this removes the temptation to top up when the session is not going well.
Treat losses as the cost of entertainment. Every game on the gdb99 platform — whether slots, live casino tables, poker, or cricket betting — carries a house edge or bookmaker margin. Over time, the expected outcome for any player is a net loss. Never chase losses by increasing your bet sizes in an attempt to recover money that has been spent.
Take regular breaks. Long, uninterrupted gaming sessions increase the risk of emotional decision-making and overspending. Use gdb99's session time reminder to prompt you to step away at regular intervals. Even a five-minute break can reset your perspective.
Do not play when distressed. Avoid gaming when you are feeling anxious, depressed, stressed, or emotionally upset. These states reduce rational decision-making and increase the likelihood of placing bets as an emotional response rather than a considered choice.
Keep gaming separate from your finances. Only use money that is genuinely discretionary — money you can afford to lose without any impact on your rent, food, family obligations, or savings. Never use funds from bKash, Nagad, or other wallets that are designated for essential expenses.
Be honest with yourself. Responsible gaming requires honest self-assessment. Review your gdb99 activity reports regularly. If the data shows that your gaming is costing significantly more than you anticipated, or that sessions are lasting much longer than planned, take that as a clear signal to apply one of the responsible gaming tools available on the platform.
Supporting a Friend or Family Member
If you are concerned that someone close to you — a family member, friend, or colleague in Bangladesh — may be experiencing problem gambling, the most important thing you can do is approach the subject with empathy and without judgment. Problem gambling is widely recognised as a behavioural health issue, not a moral failing. Express your concerns calmly, focus on specific behaviours you have observed, and encourage them to seek help.
You can contact the gdb99 support team at [email protected] (plain text — not a clickable link) to request that a specific account be reviewed or that responsible gaming tools be applied on a player's behalf. Requests of this nature are handled with full confidentiality and urgency.
Our Commitment to Ongoing Improvement
gdb99 reviews its responsible gaming policies and tools on a regular basis. We work to ensure that our player protection framework keeps pace with industry best practices and the specific needs of the Bangladesh market. If you have a suggestion for how gdb99 can improve its responsible gaming programme, we welcome your feedback via our support channel. Your input directly shapes how we develop and refine these protections for the benefit of all players.
Need Help Right Now?
If you feel that gaming is affecting your mental health, finances, relationships, or daily life in any way, please do not wait. Contact the gdb99 responsible gaming support team immediately. We are available 24 hours a day, 7 days a week, and our English-speaking agents will apply any requested responsible gaming tool — including immediate self-exclusion — without delay.
Plain text — not a clickable link. Copy and paste into your email client. All responsible gaming requests are treated as priority and handled in confidence.
Play Responsibly — Enjoy gdb99 Safely
Ready to return to the platform? Explore gdb99's full range of games and betting markets knowing that your safety tools are always available. 21+ only. Please play within your means.
21+ only. Gambling can be addictive — please play responsibly.